Privacy Policy

    Who we are

    Effective Date: 2025-06-19

    At WPFibers, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website (www.wpfibers.com), contact us through our lead generation forms, request a quote, or engage with our services across platforms like LinkedIn, contact forms, and payment gateways.

    1. Who We Are

    WPFibers is a WordPress development agency offering custom solutions including website optimization, migration, plugin/theme development, and ongoing support. We are based in India and serve clients worldwide.

    2. Information We Collect

    We may collect and process the following types of personal information:

    a. Directly Provided by You

    • Full Name
    • Email Address
    • Phone Number (optional)
    • Company Name (if applicable)
    • Project Requirements or Inquiries
    • Billing Information (if services are purchased)

    b. Automatically Collected

    • IP Address
    • Browser & Device Info
    • Pages Visited and Time Spent
    • Referral Sources

    This data is collected via cookies and third-party analytics tools like Google Analytics.

    3. How We Use Your Information

    We use the collected information to:

    • Respond to your inquiries or quote requests
    • Schedule consultations and sales calls
    • Deliver WordPress services you’ve requested
    • Send invoices or process payments
    • Improve our website experience and offerings
    • Run promotional campaigns on platforms like LinkedIn
    • Maintain communication (e.g., project updates or support)

    4. Data Sharing and Disclosure

    We do not sell, rent, or trade your personal information.

    We may share your data with trusted third parties only when necessary, including:

    • Payment processors (e.g., Razorpay, PayPal, Stripe)
    • Email marketing tools (e.g., Mailchimp, ConvertKit)
    • Analytics providers (e.g., Google Analytics)
    • Project collaboration tools (e.g., Trello, Notion, Slack – when applicable)

    All third-party services are required to follow GDPR and industry-standard data protection protocols.

    5. Payment Information

    When you pay for services, your payment details are handled securely by third-party payment gateways. WPFibers does not store or process your credit card information directly. All transactions are encrypted and comply with PCI-DSS standards.

    6. Your Rights

    You have the right to:

    • Access or update your personal information
    • Request deletion of your data
    • Opt-out of marketing emails at any time
    • Withdraw consent (where applicable)
    • To exercise your rights, contact us at [email protected]

    7. Data Security

    We use a combination of administrative, technical, and physical measures to protect your data. This includes secure hosting environments, HTTPS encryption, strong password protocols, and restricted access to sensitive information.

    8. Cookies Policy

    We use cookies to improve site performance and analyze usage. You can modify your browser settings to refuse cookies, though this may affect your experience on our site.

    9. Third-Party Links

    Our website or emails may contain links to external sites (e.g., GitHub, LinkedIn). We are not responsible for the privacy practices or content on those sites.

    10. Changes to This Policy

    We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Effective Date”. We recommend checking this page periodically.

    11. Contact Us

    If you have questions about this policy or how your data is handled, please contact us:

    📧 [email protected]
    🌐 www.wpfibers.com
    📍 Based in India, Serving Clients Worldwide